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Designing Digital
Experiences and defining
the User Experience
eco-system for
an International Decor Firm*

*named among the Forbes 100 most Innovative Companies globally.

The Challenge

Creating seamless user experiences in a space where aggressive innovation is warranted with dynamic shift in trends and better is not good enough and to continue being the industry leader in innovation by designing Digital Experiences across stakeholder communities of consumers, architects, contractors, vendors and partners.

Approach

Strategic partners – A seat at the table

We worked to achieve the client’s business goals and not to merely provide solutions. With this principle, we were driven by results and adapted the means based on a strategic and stimulating discussions with the client. We empathized with their vision and worked towards it, not by measuring our efforts but by absorbing their zeal. And what we made in the end may have been different from what the initial product was imagined to be, but was definitely better.

In-depth knowledge of product, services, and strategy

When it comes to the user, every touch-point matters. To make sure even the finest details are enticing and the experience is authentic, we indulged in getting to know the product or service first-hand. We analyzed from various perspectives from the creator to the user, to device a sound strategy that stands strong and makes the experience addictive.
Website Design

Working as an integral part
of the team, co-solutioning

We love working inseparably with our clients. When it comes to user experience, we believe in a scientific and systematic approach. With the strategy in place, the next step was to apply our framework and use a step-by-step process to create a seamless user experience. And all through this journey, we worked as one with the client to re-imagine and rectify the experience based on a logical and result-oriented review process.
User Interface design

Employing our Design Thinking
Framework to Design Experiences

We love working inseparably with our clients.
When it comes to user experience, we believe in a scientific and systematic approach.
With the strategy in place, the next step was to apply our framework and use a step-by-step process to create a seamless user experience. And all through this journey, we worked as one with the client to re-imagine and rectify the experience based on a logical and result-oriented review process.

Results

  • Onboarded as UX partners
  • UX designed and delivered for 5 Apps and 9 Websites
  • Business App with most download in the first week of launch.
App user experience design representation