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UX Project Manager

Job Title

UX Project Manager

Role Overview

WinkTales is seeking a UX Project Manager to guide and inspire the UX team to create engaging experiences for our consumers. As part of the WinkTales leadership team, you will be a thought leader and will drive innovation across experiences for WinkTales. This position requires a proven track record of leading UX teams and experience managing and delighting client.
As a UX Project Manager, you’ll be responsible for managing a team of designers and overseeing all programs and UX efforts to support WinkTales business. As a Manager, it’s important that you have great leadership skills and an ability to inspire others to achieve great things. Additionally, you'll be part of the team that drives the design for systematic, innovative products and features.
  • Our standards are high. We strive for not just pretty good design, but breakthrough solutions.
  • We are always striving to improve. Whatever level you are, you will be challenged to grow

Duties & Responsibilities

  • Lead a team of Specialist to deliver UX/UI based projects. This includes deciding the needed activities and coordinating efforts
  • Drive strategic initiatives to build a user-centric culture. Support and coach other members of the team in research application and methodologies You will be interacting with the client and understand their expectations and set up a road map for UX team to deliver in timelines.
  • Liaising with and using research to influence key stakeholders and clients by conducting research activities to gain buy-in to make Customer improvements 
  • Conducting and Analysing research outcomes and develop professional reports that promote objectivity and the voice of the Customer 
  • Good understanding of A/B testing and helping client to measure the performance and improve the same.
  • Manage vendor selection and vendor relationships for research services.
  • Lead negotiations and be the owner of the process for vendor contracts.
  • Work with various partners and vendors to identify target groups for studies
  • Generate briefs to ensure alignment on the problem definition and assumptions and translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Build awareness & drive evangelization of emerging mobile and web interactions and product innovations that enhance user experience.
  • Work to understand the business requirements and help sculpt the product vision
  • Follow Methodologies and fine tune the same to create an effective UX delivery process, leading to better quality output.
  • Expertise managing the UX process from concept to production – bringing user-centered design into an iterative development process like Agile, Lean UX, dual-track scrum.
  • Guiding team to explore multiple design directions to envision the best possible solution
  • Support engineering to make sure your designs are faithfully built
  • Integrate user feedback and business requirements into ongoing product experience updates and advocate for the prioritization of design-centered changes, refinements and improvements.

Skills Required

  • 5–7+ years of experience of working in UX space with atleast 4-5 years of managing team and clients
  • You have a portfolio of modern, sophisticated interaction designs for web and mobile applications. Experience designing B2B and B2C products and solutions.
  • Meticulous craftsperson with strong attention to detail.
  • You are up to speed in the latest design trends on both web and mobile
  • You have excellent verbal and written skills. You are able to persuade others of your good ideas.
  • Comfortable with user research and usability methods
  • You are positive and optimistic, with a constant thirst to learn and grow.
  • Strong work ethic and solid process, while being focused on outcomes.
  • Ability to understand functional user stories to refine and improve solutions within the team
  • Experience leading groups of designers and other UX disciplines (research, copy, audio, prototyping). 
  • Management experience and the ability to motivate, challenge, and grow design talent. 
  • Leadership when collaborating with Design, Engineering, Product and Marketing teams. 
  • Ability to distill complex processes into simple, clear, user interactions. 
  • Excellent experience/brand standards and effective attention to detail. 
  • Highly organized and efficient when working across multiple projects to meet goals.

Qualification/Experience Required

  • BA/BS/BE degree in a design related field or equivalent practical experience. 
  • 5 years of experience as a Designer working on shippable products for iOS, Android, Web applications, and/or Hardware.

About WinkTales

WinkTales is an Experience Design firm, based out of Bangalore and having clients world-wide. We help Organisations solve their business challenges using creativity. We work in the following 3 domains
  • User Experience : UX Research, Full cycle UX/UI Design, Usability Testing for Website and Apps
  • Customer Experience : Branding, Communication, Digital/Social Media content creation
  • Employee Experience : Corporate/ Employee Communication, Employer Branding, Employee Engagement
Please check about the company, our work and culture at www.winktales.com
Work days: Monday to Friday

Why WinkTales

  • Opportunity to have direct impact on the growth of a fast growing & dynamic company
  • Working hand – in – hand with the Founders and Art Directors
  • Amazingly talented & fun-to-be-with team members
  • Exposure to various domains of creative industry
  • Live on-the-job learning for aspiring entrepreneurs working on live projects and first-hand interaction with clients
  • Great company culture